- Deposits & Payments
- A deposit is required before work begins on your project. Once work has started, no refunds will be issued, regardless of project stage.
- Project Review
- Once your project is completed, you'll receive an invoice along with a visual of the finished site to review. This gives you the chance to confirm everything meets your expectations or request changes before final sign-off.
- Revisions
- Up to three rounds of additions or changes are included during the review process. Any request beyond three rounds will incur an additional $35 charge per round.
- Balances
- Remaining balances are due upon project completion and are non-refundable.
- Questions
- If you have questions about a charge or this policy, please reach out directly before initiating a dispute — we're glad to work things out.